Carvio

Vehicle maintenance made simple

Carvio helps you track maintenance, expenses and reminders for your car or motorcycle.

Support & Contact

For support, feedback or questions, contact us at:

Privacy Policy

Last Updated: January 2025

At Carvio, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application ("App").

1. Information We Collect

1.1 User Identifiers

We collect anonymous user IDs to identify your account and link your data. This identifier is used solely for app functionality and is not shared with third parties for advertising purposes.

1.2 Device Identifiers

We collect device identifiers, including:

These identifiers are linked to your user account and are used for app functionality and analytics only.

1.3 Product Interaction Data

We collect information about how you interact with the App, including:

This data is collected through analytics services and is used to improve app features and understand user behavior. We do not log personal information such as vehicle license plates, costs, or specific dates in analytics.

1.4 Purchase History

We collect information about your subscription purchases, including:

This data is used to manage your subscription and provide premium features. It is linked to your user account and is not used for tracking or advertising purposes.

1.5 User Content

We store the following user-generated content in secure cloud storage:

All user content is stored securely and is linked to your user account. License plates are optional and are stored only if you choose to provide them.

2. How We Use Your Information

2.1 App Functionality

We use your information to:

2.2 Analytics

We use analytics data to:

Our analytics are GDPR-compliant and do not include personal information such as license plates, costs, or specific dates. We do not use analytics data for cross-app tracking or advertising purposes.

3. Third-Party Services

We use third-party service providers to help us operate the App and provide services to you. These services may collect information as described below:

3.1 Cloud Storage & Authentication Services

We use cloud storage and authentication services to:

Your data is stored securely with access controls and encryption. These services process your data only as necessary to provide the App's functionality.

3.2 Analytics Services

We use analytics services to:

Analytics data is used solely for internal purposes and is not used for cross-app tracking or advertising.

3.3 Push Notification Services

We use push notification services to send you reminders about maintenance and ITV inspections. These services use device tokens to deliver notifications to your device.

3.4 Subscription Management Services

We use subscription management services to process and manage your subscription purchases. Your purchase data is linked to your user account and is used solely for subscription management and providing premium features.

3.5 Communication Services

If you submit feedback through the App, your feedback message (including rating, category, app version, and platform) may be processed through communication services for review and support purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your data:

5. Data Retention

We retain your data for as long as your account is active. If you delete your account, all associated data (vehicles, reminders, maintenance records, expenses) will be permanently deleted from our servers.

6. Your Rights

You have the right to:

To exercise these rights, contact us at carvio.support@gmail.com.

7. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: carvio.support@gmail.com

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Terms of Use

Last Updated: January 2025

Welcome to Carvio. These Terms of Use ("Terms") govern your use of the Carvio mobile application ("App") and any related services provided by Carvio. By downloading, installing, or using the App, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using the App, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use the App.

2. Description of Service

Carvio is a vehicle maintenance tracking application that allows you to:

3. User Accounts

When you use the App, an anonymous account is automatically created for you. You are responsible for:

4. Subscriptions and Payments

4.1 Free and Premium Features

The App offers both free and premium features. Free users can manage one vehicle. Premium subscribers ("Carvio Pro") can manage unlimited vehicles and access additional features.

4.2 Auto-Renewable Subscriptions

Carvio Pro is offered as an auto-renewable subscription with the following options:

Subscription prices are displayed in the App before purchase and may vary by region.

4.3 Billing and Renewal

Payment will be charged to your Apple ID account at confirmation of purchase. Your subscription will automatically renew unless auto-renew is turned off at least 24 hours before the end of the current billing period. Your account will be charged for renewal within 24 hours prior to the end of the current period at the rate of your selected plan.

4.4 Managing Your Subscription

You can manage and cancel your subscription at any time through your Apple ID Account Settings. Cancellation will take effect at the end of the current billing period. No refunds will be provided for the remaining portion of any subscription period.

4.5 Price Changes

We reserve the right to change subscription prices. Any price changes will take effect at the start of the next billing period following notice of the change.

5. User Content

You retain ownership of all content you create in the App (vehicle information, maintenance records, expenses, reminders). By using the App, you grant us permission to store and process this content solely to provide the App's services to you.

6. Acceptable Use

You agree not to:

7. Intellectual Property

The App, including its design, features, and content (excluding user content), is owned by Carvio and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the App without our express written permission.

8. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Carvio is a tool to help you track vehicle maintenance. It is not a substitute for professional mechanical advice. Always consult qualified professionals for vehicle maintenance decisions.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CARVIO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

10. Indemnification

You agree to indemnify and hold harmless Carvio from any claims, damages, losses, liabilities, and expenses arising from your use of the App or violation of these Terms.

11. Termination

We may terminate or suspend your access to the App at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes by posting the new Terms in the App or on our website. Your continued use of the App after such changes constitutes your acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Spain, without regard to its conflict of law provisions.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Email: carvio.support@gmail.com

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